Solution Focused Conflict Management in Teams and in Organisations by Drs. Fredrike P. Bannink MDR

Abstract

Rather than dwelling on the conflict, solution focused conflict management asks: what would you prefer instead of the conflict? The focus is on the preferred future of the team or organisation. Clients are considered capable of formulating their vision and of devising solutions that bring this hoped-for outcome closer. The expertise of the solution focused mediator lies in asking questions which help clients in this respect and in motivating clients to change. Conversations become positive and shorter.

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